Staged supply

One place for every staged supply pickup

Everything for a patient’s staged supply—medicine, schedule, consent, and every supply—kept together in one record.

No paper. No guesswork. No gaps between visits.

Why pharmacies switch

Continuity that actually holds up

Keep every supply for the same patient and medicine on one continuous record—from the first setup through months of pickups.

No restarting. No scattered notes. No missing context.

Clarity at the counter

See what’s due, how much to supply, and what’s remaining—worked out from your setup, not re-guessed each visit.

So when someone asks “when is this due?”, the answer is already there.

Evidence you can rely on

Capture consent and pickups digitally—or record when paper is held on file.

Nothing important sits in a folder or gets lost between staff.

Accountability without extra effort

Every action is recorded—who supplied, who recorded consent, which pharmacist or locum was involved, and when.

Clear history, without chasing people for answers.

How it works in the pharmacy

Set it up once, then keep everything flowing:

  1. Set up the patient’s staged supply record
  2. Capture consent (digital, upload, or paper on file)
  3. Log each supply, dispense, or correction
  4. Record early or unusual pickups with a quick reason
  5. Update schedules with a clear history
  6. Pause or stop when needed—without losing anything

It fits how your team already works—just without the paper trail.

Built for real-world staged supply

Flexible schedules that match reality

Set supply patterns the way you actually run them:

  • Weekly, fortnightly, or custom intervals
  • Specific weekdays
  • Fully manual when needed

Choose how quantities behave—fixed, calculated to the next pickup, or entered each time.

Helpful suggestions (when you want them)

Get suggested quantities and next due dates based on your setup.

Use them when they help. Override them when they don’t.

Handle exceptions properly

Early pickup? Extra supply?

Add a quick reason so the next pharmacist understands exactly what happened—no second guessing.

Signatures at the counter

Capture pickup signatures on a tablet or phone—initials or full signature—stored with the supply.

Simple for patients, easy for staff.

Consent, your way

  • Digital consent with signature and optional witness
  • Upload scanned agreements
  • Record that paper consent is held on file

However you collect it, the record is complete.

Fix mistakes without hiding them

Corrections don’t overwrite history—they’re recorded clearly.

No silent edits. No confusion later.

A clear record you can trust

Every supply, change, and note stays in one place:

  • Supplies and corrections
  • Consent history
  • Schedule updates
  • Staff actions and notes

The same level of detail as a paper register—just searchable, organised, and far harder to lose.

Designed for your pharmacy

  • Works naturally at the counter
  • Supports pharmacist and locum workflows
  • Optional patient portal access
  • Roll out store by store at your own pace

Feels familiar. Works better.

Staged supply keeps the workflow your team already knows—regular pickups, real-world flexibility, and clear responsibility—without the filing cabinet risk.

Pricing

Staged supply is an optional per-store add-on (requires Core)

Turn it on when you’re ready. Where the customer portal is enabled, patients can access staged supply alongside your other tools.

From pharmacy owners

“It's basically the first page our team opens every shift. Everything's just there, links, notices and SOPs, instead of digging through tabs or messages. If someone's not sure about something, they just ask the chat instead of calling me.”

Jared Doevendans

Pharmacy owner

Casuarina Health & Lifestyle Pharmacy

“We just wanted one place for tools and procedures so new staff weren't hunting for things. PharmStack does that, and the answers come from our own documents. If something's missing, we just update it so the team has the right answer next time.”

Greg Everett

Pharmacy owner

Swansea Discount Drug Store

Make staged supply simpler

Give your team one place to manage every pickup—start to finish.

FAQ

What if consent is already on paper?
Record that it’s held on file or upload a copy—no need to change your process.
What happens with early pickups?
Log the supply and add a reason. Everything stays clear for anyone reviewing later.
Can we pause a staged supply?
Yes—pause or stop at any time without losing history.
Can we roll this out gradually?
Yes—enable it per store and introduce it at your own pace.