The operating system for community pharmacy

Run the pharmacy. Keep on top of compliance as you go.

One Home screen brings together the work your team needs to do, from daily operations and clinical workflows to training and compliance.

Built for Australian pharmacies by pharmacists.

Casuarina Health & Lifestyle Pharmacy

Needs attention

Today's queue

5
  • DAA packs ready for check

    Handoffs · 3 packs

    Open
  • Special order overdue

    Patient pickup · 2 days

    Open
  • Compliance credential expiring

    Cold chain · 5 days

    Open
  • End-of-day checklist

    Operations · due 5pm

    Open
  • Calendar note from morning shift

    Handoff · read

    Open

How your team starts every shift

Everything your pharmacy needs to act on, in one place

Home brings today's work into a single Needs Attention queue, so staff see what matters without hunting across systems.

Casuarina Health & Lifestyle Pharmacy

Today

3your tasks2orders pending3notes today
Ask Casuarina AI about today's work, procedures, or policies…

Needs attention

Start of day

Try it, open the calendar notes and tick them off.

  • Tasks
  • Orders
  • DAA
  • Compliance
  • Training
  • Stock
  • Handoffs

Compliance · Preparing for QSPP?

Compliance happens as the work happens

PharmStack isn't somewhere to store compliance documents. It prompts your team when work is due, guides them through it, and keeps the evidence as they complete it, so you're keeping on top of QSPP as you go rather than rebuilding it before an assessment.

Casuarina Health & Lifestyle Pharmacy

Compliance

Staff credentials, audits & policies

Action needed

AHPRA registration

Sarah Chen · Pharmacist

Missing

Waiting on staff to upload evidence…

Staff upload, managers verify

Also tracked

Public liability insuranceExpires in 21 daysReview
Premises auditDue in 5 daysReview
Open disclosure policyReview dueReview

Watch a credential get uploaded, flagged, and approved, or approve it yourself.

  1. 01

    Work becomes due

    A credential expires, an audit is scheduled, a fridge check comes around.

  2. 02

    Your team is prompted

    It appears in the Needs Attention queue they already open every shift.

  3. 03

    They complete it

    Guided through the steps, with the upload or sign-off in the same place.

  4. 04

    The evidence is kept

    The record is retained against the pharmacy, dated and attributable.

Everything rolls into the same Needs Attention queue.

  • Audits due
  • Policies approaching review
  • Credentials expiring
  • Training outstanding
  • Incidents needing follow-up
  • Actions still open

Connected workflows

Built around how pharmacies actually work

Operations and compliance aren't separate projects. When the work connects, evidence stays current and nothing gets retyped between the counter and the next step.

  • Special order → SMS → delivery
  • DAA pack → check → delivery
  • Pack ready → handoff → delivery run
Casuarina Health & Lifestyle Pharmacy

Special orders

1 expected today · 2 arrived

Pending1ArrivedCompletedCancelled
Search by customer, item or phone…

Voltaren 12mg gel 100g

Sarah Chen·0412 345 678

TextDeliveryExpected today

Watch it, mark arrived, add to the delivery run, customer gets notified.

Also in the platform

Stock, knowledge and training in the same system

Products & stock

Answer "Do we have this in stock?" from POS sync, shelf locations or Chat, without walking the floor.

Knowledge & AI

Staff get answers from your own SOPs and store guide, with citations, so the pharmacist is not interrupted every shift.

Training

Academy lessons and your document library get new staff up to speed on how your pharmacy actually works.

Your data stays yours

Answers come from your pharmacy's documents, not external data.

Private to your store

Each pharmacy runs in its own environment. Groups share documents, not store data.

Built by pharmacists

Designed around real workflows so it fits the day, not the other way round.

Optional add-ons and more modules are on Pricing.

For franchises & groups

Control every store, without chasing them

Shared documents and Connected Pharmacies, so your stores work together instead of in isolation.

  • Push an SOP once and it is live in every store
  • See what staff need help with across the network
  • Local branded portals with central control

Pricing

Core runs the pharmacy. Compliance keeps you ready.

Simple per-store pricing, no setup fees.

Run the pharmacy

Core

$99/store/month

Daily operations, special orders, delivery, staff knowledge, and clinical workflows, in one portal.

  • Home & Needs attention queue
  • Tasks, checklists, calendar & announcements
  • AI & document library, Store guide & Academy
  • Special orders & delivery lists
  • Products & stock, POS sync, barcode search, shelf locations
  • DAA Planner, staged supply & cannabis approvals
Book a demo

Keep you ready

Compliance

$199/store/month

Everything in Core, plus policies, audits, credentials, and the tools to see what is due, done, and still open.

  • Everything in Core
  • Policy register & scheduled audits
  • Staff & pharmacy credential tracking
  • Incidents, feedback & complaints registers
  • Fridge logs & compliance stock
  • What is due, what has been done, and where the gaps are
Book a demo

Optional SMS for special orders: $0.12 per message. Tracking included in Core.

Optional add-ons and group pricing are on the full pricing page.

  • No setup fees
  • No contracts
  • Cancel anytime

FAQ

Frequently asked questions

Straight answers to what pharmacy owners ask before booking a demo.

How long does it take to get started?
Most pharmacies are live within 1–2 days. We help you set up Home, workflows, and documents so your team can start using it straight away.
Does this replace our existing systems?
No. PharmStack sits alongside your dispensing, packing, and supplier systems. It connects the work around them so your team has one clear view of what needs attention.
Will staff actually use this?
Yes. PharmStack becomes part of the daily workflow. Staff open it every shift to see what is due, move work forward, and keep records as they go.
What’s the difference between Core and Compliance?
Core ($99/store/month) runs the pharmacy: Home & Needs Attention, workflows, AI, special orders, delivery, and stock. Compliance ($199/store/month) includes everything in Core, plus policies, audits, credentials, incidents, and the tools to stay ready as you operate. PharmStack helps you manage compliance work; it does not certify your pharmacy.
Are there setup fees or contracts?
No setup fees. No contracts. Cancel anytime.

More answers on the full FAQ.