PharmStack.ai

Run your pharmacy fromone place

Keep your team on track across daily operations, deliveries, webster packs, and customer orders—so nothing gets missed.

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Built for Australian pharmacies by pharmacists

What you get with Core

More than a dashboard

PharmStack isn't just a screen to read—it's how day-to-day work gets done. Dashboard, operations, orders, deliveries, Webster packs, cannabis approvals, and coordination across your team—with AI from your own procedures when staff need a quick check.

Dashboard

Staff workspace, quick links, announcements

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Operations

Tasks, calendar, daily workflows

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AI & knowledge

Document-first answers; cautious when your materials don’t cover a topic

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Special orders

Track customer orders properly

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Cannabis approvals

Organised, linked approvals—pick the right one when reordering

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Delivery lists

Runs, routes, and delivery outcomes in one place

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Webster Planner

Pack cycles, runs, and workflow in one place

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Staged supply

Enrolments, consent, and every pickup in one record

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Trusted by pharmacies across Australia

Independent pharmacies · Franchise groups · Multi-site operators

Your pharmacy runs on a lot of moving parts

“Where did this patient pick up their last pack?”
“Why hasn't the special order come in—is it on backorder?”
“Do we have this product in stock?”
“Which approval goes with this order?”

Orders, packs, deliveries, approvals—and staff questions. Too often that lives across paper lists, inboxes, spreadsheets, and memory. That's where things get missed.

Which means:

You get interrupted constantly

The same questions, over and over, costing 30–60 minutes of your day.

New staff take too long to get up to speed

They rely on others for answers, slowing everyone down.

Mistakes happen when procedures aren't clear

Outdated information and guesswork lead to compliance risks and dispensing errors.

How it fits together

Everything stays connected

Orders, packs, deliveries, and approvals don't live in separate systems—they flow together. In PharmStack, that means less retyping and fewer missed handoffs between the bench and the driver.

  • A special order arrives → add it to the next delivery run
  • Webster packs are checked and marked for delivery → flow into the same run your driver uses
  • TGA cannabis approvals stay organised → pick the right approval when reordering

Works at the counter and in the dispensary, supports pharmacists, assistants, and drivers. On a phone or laptop you can check tasks, update workflows, or see what's due without being at the dispensary computer or front till computers. Access is role-based, so each staff member only sees what they need, with a clear record of actions.

How your team opens PharmStack

Set it as your homepage or new tab—your hub for every shift

Staff land on the same dashboard every time they open the browser: tools, tasks, and links in one layout—instead of juggling bookmarks, tabs, and scattered systems.

  • One hub for everything

    Your links, tools, and workflows in one layout—not ten different bookmarks.

  • No more searching or guessing

    Organise apps into tiles and folders so staff find what they need instantly.

  • Replace bookmarks and chaos

    No more cluttered tabs or “where is that again?” Your pharmacy runs from one hub.

Casuarina Health and Lifestyle Pharmacy dashboard in PharmStack: announcement bar, Google search, quick links to pharmacy tools, and sidebar navigation.

Trust

Secure, private, and pharmacy-first

Your data stays yours

Responses are generated only from your pharmacy's documents, not external data.

Private to your store

Each pharmacy operates in its own secure environment.

For groups, head office can share documents while keeping store data separate.

Built by pharmacists, for pharmacists

Designed around real workflows so it fits naturally into your day.

One system for how the work gets done

The hub and daily operations stay in sync—so staff see what's due and what's next. When they need a procedure check, AI draws on your own documents.

A central dashboard

Opens in every new tab, with app tiles for your tools, links, and resources.

Organised your way, so nothing gets lost.

Operations & daily workflow

Tasks, calendar, notices, and procedures—so the team knows what to do next without chasing updates.

AI from your documents

Quick checks against your SOPs. If something isn't covered, responses stay cautious—with prompts to verify or escalate.

Same PharmStack dashboard with the Sophie assistant open, answering a question from store documents without leaving the page.

Same hub with the assistant open—no extra tab or separate app for a procedure check.

Less chasing. Fewer handoffs. More clarity every shift.

Product

Everything your team needs, in one place

Dispensary
Roster
API
Sigma
BuyItRight
NDSS
Compounding
Training

Central Dashboard

App tiles for every link, tool, and resource

Replace dozens of tabs with one dashboard that opens automatically.

PharmStack assistant answering store rules with numbered answers sourced from the pharmacy’s own documents.

AI Assistant

Ask a question and get an answer from your own procedures

Answers come from your documents. If something isn’t covered, it responds cautiously — with prompts to verify or escalate.

Dispensary closed Saturday
Pinned
New SOP uploadedControlled substances
Training session Friday 3pm

Announcements

Post notices at the top of the dashboard

Pinned, time-stamped, and easy for staff to see.

Documents

  • Dispensing SOP

    PDF·Dispensing

  • POS Downtime Procedure

    PDF·Operations

  • Compliance Checklist

    DOCX·Compliance

  • Controlled Substances

    PDF·Dispensing

SOP Library

All SOPs and policies in one searchable place

Always up to date, always accessible.

White-label

Looks like your pharmacy

Every portal is fully branded. Change the layout, colours, and logo, and watch your portal update live.

Layout

Colour

Logo

P

Find anything about My Pharmacy

Quick Links

D
Dispensary
R
Roster
P
PBS Tools
T
Training
S
Supplier
H
HR Docs

Live preview — changes apply instantly

Pays for itself in hours, not months

Time saved across your day-to-day workflows

Delivery runs without the rework

Build runs, optimise routes, and record outcomes—without retyping or guessing what went out.

Find the right approval in seconds

Keep TGA approvals organised and linked—so staff can pick the right one when reordering.

No more paper logs for staged supply

Every pickup, consent, and schedule stays in one record—no missing pages or messy notes.

Special orders that don't get missed

Track arrivals and notify customers properly—without relying on memory or paper lists.

Webster packs that stay on track

Plan cycles, generate runs, and see what's due—without spreadsheets or manual tracking.

Answers when staff need them

Quick checks against your SOPs—so staff don't interrupt you for every question.

For independent pharmacies

Run a smoother pharmacy, without constant interruptions

Fewer interruptions

Staff get instant answers from your SOPs and resources, so they don't need to ask you.

Reclaim 30–60 minutes of your day.

Faster staff onboarding

New starters get answers from day one.

Spend less time repeating instructions and supervising.

Confidence your team follows the right process

One source of truth for your entire store.

Always current. Always accessible.

Get started with your store

How it works

Up and running in minutes

No complex setup. No training required.

1

Set up your pharmacy homepage

Add your key tools, links, and daily workflows.

2

Organise your pharmacy your way

Tasks, workflows, and resources—all in one place.

3

Your team starts using it immediately

Set it as your homepage. Staff open it every shift—most pharmacies are live within 1–2 days.

Pricing

Run your pharmacy from one place.

Everything your team needs, used every shift.

Your pharmacy’s operating system

Core

$99/store/month
  • Homepage & central dashboard
  • AI answers from your SOPs
  • Document library (all policies in one place)
  • Tasks & checklists
  • Team assignments & daily workflows
  • Announcements & quick links
  • Special orders, TGA cannabis approvals, delivery lists & staged supply — included in Core (no extra charge)
Start free

Add-ons

Scale up when you need more.

Franchise and multi-site groups can use custom volume pricing — book a demo to scope what you need.

Add-on

Special order SMS

$29/store/month

+ $0.10 per SMS sent

Optional texts when special orders arrive. Order tracking is already included in Core.

  • Dedicated phone number for your pharmacy
  • SMS patients when orders are ready or have arrived
  • Turn on or off anytime
Book a demo

Billed per message you send.

Add-on

Webster Planner

Free

Standalone add-on — no extra charge

Automate your Webster pack schedule. Assign patients to cycles, generate runs for the month, and move each pack through your workflow step by step.

  • Cycles with anchor dates (weekly, fortnightly, or monthly)
  • One-click monthly pack runs — safe to repeat, no duplicates
  • Print → Pack → Check → Deliver with staff attribution
  • Suspensions, overdue highlights, and pack history per patient
Learn more

Groups & networks

Franchise & multi-store

Custom

Volume pricing on request

  • Multiple locations, one agreement
  • Shared documents & optional global push
  • Network-wide insights
  • Franchise-ready controls
Book a demo

Example per store:Core ($99) includes special orders, cannabis approvals, delivery lists & staged supply. Add special-order SMS ($29/month + 10¢ per message) when you want texts — from $128/month plus messages you send.

  • No setup fees
  • No contracts
  • Cancel anytime

For franchises & groups

Control every store, without chasing them

Run your entire network from one place, with complete visibility and consistency across every location.

Push updates instantly

Upload an SOP once and it's live in every store.

No emails, no version confusion, no missed updates.

Ensure consistency across your network

Every store follows the same procedures.

No outdated PDFs or local workarounds.

See what staff actually need help with

Track what questions are being asked across stores.

Identify knowledge gaps and improve training where it matters.

Local feel, central control

Each store has its own branded portal, while head office stays in control.

Book a demo for your group

FAQ

Frequently asked questions

Straight answers to what pharmacy owners ask before booking a demo.

Getting started

How long does it take to get started?
Most pharmacies are live within 1–2 days. We help you set up your dashboard, workflows, and documents so your team can start using it straight away.
Do we need to move everything into PharmStack?
No. You can start with what you need—links, workflows, or documents—and expand over time.
Do I need IT support?
No. PharmStack runs in your browser and can be set as your homepage in minutes.

How it fits your pharmacy

Does this replace our existing systems?
No. PharmStack sits alongside your dispensing, packing, and supplier systems—it brings everything together in one place.
Do we need to change how we work?
No. PharmStack supports your existing workflows—delivery runs, Webster packs, staged supply, special orders—without forcing you to change processes.
Where does this actually save time?
Across your day-to-day work: • Delivery runs without retyping or guesswork • Finding the right TGA approval when reordering • No paper logs for staged supply • Special orders tracked and followed up properly • Webster packs planned and visible • Quick answers from your SOPs when needed

Using it day-to-day

Will staff actually use this?
Yes. PharmStack becomes part of the daily workflow—staff open it every shift to see what's due, find tools, and move work forward.
Do staff need training?
No. It's designed to be used immediately—staff follow the workflow or ask simple questions when needed.

AI & knowledge

Where do answers come from?
From your pharmacy's own SOPs and documents—not generic internet results.
What if something isn't covered?
Responses stay cautious and prompt staff to check or escalate—rather than guessing.

Multi-store & groups

Can we use this across multiple stores?
Yes. Each store has its own workspace, with optional shared documents and central control for head office.

Pricing

How is pricing structured?
PharmStack is priced per store, per month. Core ($99/store/month) includes: • Dashboard and homepage • Operations and workflows • Special orders, delivery lists, staged supply • TGA cannabis approvals • AI knowledge and document library Optional add-ons: • Special-order SMS ($29/month + $0.10 per message) • Webster Planner (free standalone add-on) Groups can access custom pricing.
Are there setup fees?
No. There are no setup fees.

Data & security

Is our data private?
Yes. Each pharmacy operates in its own secure environment. Your documents and data are not shared with other stores.